Refund and Return Policy

At Comfort Store Global, we want you to love your purchase. If something isn’t right, here’s how we handle it:

Eligibility

• Items can be returned within 14 days of delivery, in line with international consumer protection standards.

• Items must be unused, in original packaging, and accompanied by proof of purchase (order confirmation).

• Refunds are issued to the original payment method once the item is received and inspected.

Non-Returnable Items

• Personal care items

• Consumables

• Customized products

• Items marked “Final Sale”

Damaged or Wrong Items

• If you receive a faulty or incorrect product, contact us within 7 days of delivery with photos.

• We will arrange a replacement or full refund, including return shipping costs where applicable.

Return Shipping

• For change-of-mind returns, buyers are responsible for return shipping costs.

• For defective or incorrect items, we cover the return shipping.

📩 For return requests, contact us at returns@comfortstoreglobal.com with your order details.